Privacy and Confidentiality
Safeguarding Private Information by All Reasonable Means Available
Protecting Your Business Clients
Many businesses handle sensitive information about their clients on a daily basis. This requires utmost diligence by the business or organization to protect this personal and sensitive information. Financial, personal, and medical privacy are now considered fundamental rights protected by laws regulating the storage and transmission of private information, including print, network security, and verbal communication.
Guarding Trade Secrets
In today’s increasingly competitive marketplace, businesses exert significant care to protect their “trade secrets,” or any company specific information that provides an advantage over its competitors, whether about a product, a process, a compilation of information, or more. Almost every industry, from finance to medicine or manufacturing to social services, is compelled to use all reasonable means available to protect their company records and information.
Providing Privacy at Medical Facilities
A 2005 study at Johns Hopkins University found that hospital noise increased by almost 30%, up to 72 decibels during the day and 60 decibels at night. And these levels have continued to climb since then. While this obviously creates an uncomfortable experience for patients, even more importantly are the HIPAA compliance problems that accompany a noisy facility.
Maintaining Classified Information
In law enforcement, military and government facilities, protecting sensitive or classified information is essential to their successful daily operations. If important information falls into the wrong hands, lives could be at stake. These businesses and agencies invest hundreds of thousands of dollars in physical security equipment and systems, yet often overlook the most obvious need for guarding the privacy of conversations.
Companies go to great lengths to secure the digital transmission and storage of information. And physical files are often kept locked with limited access. Some offices have gone as far as choosing furniture and office layout to provide further privacy and confidentiality. But the further step of achieving voice privacy in the work place is essential.
The Regus Group conducted a study in 2008 looking at overheard conversations in American business. The study found that 59% of business professional had eavesdropped on other people’s conversations, and that 19% of those surveyed admitted that they were able to use the information they overheard.
Today’s environment of open office space and mass communication can help build better collaboration, but also allows information to be picked up, intentionally or not, through eavesdropping. This breach of privacy and confidentiality can undermine even the most sophisticated security systems. It is imperative that managers find cost-effective means to safeguard sensitive conversations in the workplace.
Contact us today to find out how sound masking systems can help you achieve confidential speech privacy in the workplace.